Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.
More Standards PDF
AS 13985:2024
$35.00 $71.00
AS 4602.1:2024
$34.00 $69.00
AS 1684.4:2024
$46.00 $92.00
AS ISO 25551-2024 PDF
$36.00 $72.00