AS ISO 10002-2006

Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)

Standards Australia , 04/05/2006

Publisher: AS

File Format: PDF

$35.00$71.00


Adopts ISO 10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.

More Standards PDF

AS 1324.2-2003

AS 1324.2-2003

$39.00 $78.00

AS 5023.1-2003

AS 5023.1-2003

$39.00 $78.00

AS 60068.3.3-2003

AS 60068.3.3-2003

$38.00 $77.00

AS 13335.1-2003

AS 13335.1-2003

$29.00 $58.00