BS BIP 2211:2012

Complaints management. Turning negatives into positives

BSI Group , 06/30/2012

Publisher: BS

File Format: PDF

$29.00$59.00

Description

Cross References:AS 4269-1995AS ISO 10002:2006ISO 10002:2004BS 8600:1999 BS 18477:2010BS EN ISO 19011:2011BS ISO 10002:2004BS ISO 10003:2007CMSAS 86:20002000/31/EC

Published: 06/30/2012

Pages: 256

ISBN: 9780580718762

Language: English

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