This document provides guidance on the integrated implementation of a service management system(SMS) as specified in ISO/IEC 20000-1 with a quality management system (QMS) as specified in ISO 9001 and an information security management system (ISMS) as specified in ISO/IEC 27001. It is aimed at those organizations that are intending to either:a) implement ISO 9001 when ISO/IEC 20000-1 is already implemented, or vice versa;b) implement ISO/IEC 27001 when ISO/IEC 20000-1 is already implemented, or vice versa;c) implement both ISO 9001 and ISO/IEC 20000-1 together, or implement both ISO/IEC 27001 andISO/IEC 20000-1 together;d) implement ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001 together; ore) integrate existing management systems based on ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001.Cross References:ISO/IEC 20000-3ISO/IEC 20000-6ISO/IEC/TR 20000-5ISO 22301 ISO 31000ISO 55001ISO/IEC 19770-5ISO/IEC 27001:2013ISO/IEC/TR 20000-12ISO/IEC/TR 20000-11ISO/IEC 27013ISO/IEC 20000-10ISO/IEC 20000-2ISO/IEC 27006ISO 9001:2015
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