BS PD ISO/IEC TR 22446:2017

BS PD ISO/IEC TR 22446:2017 establishes a continual performance improvement (CPI) process that supports servicemanagement system (SMS) as defined in the ISO/IEC 20000 series.This process ensures successful deployment and service performance criteria fulfilment.This process is based on a predictive performance evaluation method and a related repository.This document is not intended to be used as a means of certification and does not add any requirementsto those specified in ISO/IEC 20000-1.Cross References:ISO/IEC 25010:2011ISO/IEC 2382:2015 ED1ISO/IEC/IEEE 24765:2010 ISO/IEC 20000