BS PD ISO/IEC TS 25011:2017 is applicable to IT services that support the needs of an individual user or a business.IT services can be delivered personally or remotely by people, or by an IT application that could be in alocal or remote location.Cross References:ISO/IEC 25012:2008 Ed 1ISO/IEC 25010:2011ISO/IEC 90003:2014ISO/IEC 20000-1:2011
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