This document defines a process reference model for the domain of quality management.
The model specifies a process architecture for the domain and comprises a set of processes. Eachprocess is described in terms of process purpose and outcomes.
NOTE Users of this document can freely reproduce the detailed descriptions contained in this processreference model as part of any tool or other material to support the performance of process assessments, so that it can be used for its intended purpose.Cross References:ISO/IEC 33001ISO/IEC 33002:2015ISO 9001:2015ISO/IEC 33001:2015ISO/IEC 33020:2015ISO/IEC 33004:2015ISO/IEC/TR 24774:2010ISO/IEC/TS 33073:2017
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