This document provides guidance for QFD-related approaches to optimization through robust parameter design to ensure customer satisfaction with new products, services, and information systems. It is applicable to identify optimum nominal values of design parameters based on the assessment of robustness of its function at the product design phase.Cross References:ISO 16355-1:2015ISO 16336:2014ISO/TR 16355-8:2017ISO 3534-4:2014ISO 3534-1:2006ISO 16355-4:2017ISO 16355-5:2017ISO 16355-3:2019ISO 16355-2:2017ISO 3534-3:2013ISO 16337
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