Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.
AS 8018.2-2004 History
AS ISO/IEC 20000.2-2013
$63.00 $126.00
AS ISO/IEC 20000.2-2007
$50.00 $101.00
AS 8018.2-2004
$39.00 $78.00
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AS 4140(INT)-1993
$31.00 $63.00
AS 3727-1993
$25.00 $50.00
AS 2021-1994
$51.00 $102.00
AS 2891.5-1993
$18.00 $36.00