Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.
AS 8018.2-2004 History
AS ISO/IEC 20000.2-2013
$63.00 $126.00
AS ISO/IEC 20000.2-2007
$50.00 $101.00
AS 8018.2-2004
$39.00 $78.00
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AS 4457-1997
$25.00 $50.00
AS 4433.1-1997
$50.00 $101.00
AS 1851.6 SUPP 1-1997
$15.00 $30.00
AS 2350.7-1997
$18.00 $36.00