The objective of this Standard is to provide standardization in the field of service management, and in particular guidance on the application of a service management system (SMS) based on AS ISO/IEC 20000.1.
AS ISO/IEC 20000.2-2013 History
AS ISO/IEC 20000.2-2013
$63.00 $126.00
AS ISO/IEC 20000.2-2007
$50.00 $101.00
AS 8018.2-2004
$39.00 $78.00
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$61.00 $122.00